To access your DRG or Cardinal Point email and complete multi-factor authentication (MFA) setup, please follow the steps below:
1. Sign In and Set Your Password
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On a laptop or mobile device, open a web browser and navigate to:
https://outlook.office.com
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Enter your DRG or Cardinal Point email address on the sign-in page, then click Next.
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You will be redirected to the DRG Single Sign-On (SSO) page. Click Next to continue.
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Enter the temporary password that was sent to you in a separate email from the IT department.
2. Enroll in Duo Multi-Factor Authentication (MFA)
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After signing in, you will be directed to the Duo Security welcome page. Click Next to proceed through the introduction screens until you reach “Select an option.”
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Choose Duo Mobile as your preferred authentication method.
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On the “Enter your phone number” screen, input your mobile number and confirm its accuracy.
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Verify device ownership by selecting either “Send me a passcode” or “Call my phone.”
3. Install Duo Mobile
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Download the Duo Mobile app from the Apple App Store or Google Play Store, depending on your device.
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Once installed, open the app and either scan the QR code provided on-screen or request an activation link to link your account.
4. Access Your Email
You can now sign in to your email and authenticate using Duo MFA.
Note:
If you are unable to use a mobile device at your work location, you may request a hardware MFA token from the IT department. For more information about how to use MFA, see related article: How to use Multi-factor-Authentication at DRG.