Expense Report Tips and Troubleshooting

https://er.drgok.com

Summary:

DRG provides a custom-built expense report system that integrates with our current accounting software.  It is available from any web-connected device and requires an email address that you own as log in credentials.  

Tips and Solutions if you are having issues:

If you are experiencing issues logging in to the site please follow the solutions below:

  • Try all emails that you own whether work or personal email addresses.
  • Try from all browsers (Chrome, Edge, Firefox, and etc.)
  • Try from different devices (cell phone, Government Computer, DRG Computer, personal computer, and etc.)

If you are experiencing issues with filing an Expense Report and can log in to the site follow the solutions below:

  • Try deleting the Expense Item and add it again.
  • Try deleting the entire Expense Report and start over.

If you have followed all the provided solutions above and you still run into issues please reach out to support@drgok.com and copy one of the above scenarios that applies to you and answer each solution with what you did.